FAQs

Frequently Asked Questions

Is Merii a New Zealand brand?

What makes Merii different?

Our Materials

What is Possum Merino?

Why is Possum Merino so warm?

What is the difference between Possum Merino and cashmere?

Style and Fit

Who is Merii designed for?

Is Merii knitwear suitable for work?

How do I choose the right size?

Will the colour look exactly the same as it does online?

Caring for Your Knitwear

How should I care for my Merii knitwear?

Can I machine-wash Merii knitwear?

How should I store wool and cashmere garments?

Gifts and Shopping

Does Merii knitwear make a good gift from New Zealand?

How can I choose the right gift?

Orders and Customer Care

Where can I find information about delivery, returns and exchanges?

How can I contact Merii?

What if I need help choosing a product?